Whether you are staying in Newcastle over the Winter Break or have travelled home over the past few days, the Library is here to support you with access to resources, study spaces and help.
Studying on Campus
The Library is open!
For anyone staying in Newcastle for the remaining teaching weeks, the Philip Robinson Library, Marjorie Robinson Library Rooms and Walton Library are open for pre-booked individual study spaces and the Click and Collect book service.
From Saturday 19th December, the Library opening hours will change for the Winter Break. The Philip Robinson Library building will be open from 19th December 2020 - Sunday 3rd January 2021, with full closure days on 25th December 2020 and 1st January 2020. All other Library buildings will be closed.
Our Click and Collect service will be available when the Library building is open and you can book a slot to collect your items between 11am and 4pm.
Visit the Library website for information about opening hours, to book a study space and to remind yourself about the measures in place across the Library buildings to help keep you safe.
Studying Remotely
If you have travelled home and are studying remotely for the final teaching weeks, make the most of the online Library.
You can access e-books, e-journals, conference papers and specialist information resources such as market research, standards, newspapers, and maps, wherever you are working. Begin on Library Search to ensure you are logged in correctly and recognised as a student at Newcastle University.
Searching with topic keywords will allow you to access e-book titles and articles from across Library databases, while searching for the name of a resource such as Mintel, Medline, Reaxys or Box of Broadcasts will link you through to the database and prompt you to log in with Single Sign On.
When you are working on campus, you may be automatically recognised as a member of the University because of your location. When you’re working remotely, this won’t be the case and if you miss out the step of going through Library Search, you may find that you are unable to search or are prompted to pay for access to full-text articles.
If you are on the website of a journal or a database, the quickest way to check if you are logged in, is to look around the screen to see if you can spot the University logo or name. This is often at the top of the screen or below the search boxes on the homepage of a database or journal/ e-book platform. If you can’t see the University details anywhere, head back to Library Search to access the authenticated link.
You can also search for individual resources you want to use on the Library website and find suggested specialist resources for your discipline on your Subject Guide.
We’ve put together some troubleshooting videos to help you access the most popular database platforms.
If you have any trouble accessing resources remotely or want a bit of help with trying something new, get in touch with us on Library Help.
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Library Help when you need us
Library staff are here to answer your questions and help you troubleshoot any problems whether you are working in Newcastle or further afield.
Get in touch with us via email, live chat, Twitter, Facebook and Instagram at any time and we will do our best to help. You can also find an extensive knowledgebase of FAQs on the Library website with answers to the most common questions and issues, this can be a valuable resource in the periods when Library staff are unavailable.
For one-to-one help and more in-depth questions about subject resources or upcoming assignments, your Liaison Team is available to support you in your studies. Why not try completing the online Search Planner and submit it for feedback from the team or request an online one-to-one consultancy with your Liaison Librarian.
You will find all of the different routes to help, your Subject Guide and Skills Guides on the Library Website.
